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Est. 2026 — Open LateNow Serving

The Waiting Room Agency

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Advertising, branding and design. Everybody waits. Some of us made a whole agency out of it.

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Now servingNo appointment necessaryPlease take a numberThe doctor will see you shortlyReading material providedThank you for waitingNow servingNo appointment necessaryPlease take a numberThe doctor will see you shortlyReading material providedThank you for waiting

01 — Reception

Most advertising issomething you sit through.We would rather makethe thing you stayed for.

The Waiting Room is a small agency built on a simple bet: attention is not owed to you, it is earned in the first two seconds and kept with craft.

We write, shoot, design and build. No account layer, no deck about the deck. You talk to the person making the work.

Everything here was made in-house, including the room you just walked into.

02 — Services

01

Advertising

Campaigns, spots, social. Ideas people finish watching, and then send to someone.

  • Concept & copy
  • Film & direction
  • Paid social
  • Scripts
02

Branding

Names, marks, voice, and the rules that keep it all recognisable at a glance.

  • Identity systems
  • Naming
  • Art direction
  • Guidelines
03

Design

Sites and products that behave as well as they look, built rather than mocked up.

  • Web design
  • Front-end build
  • Motion
  • Packaging

04 — The appointment

Four steps, and you are seen in all of them.

  1. 01One call, no deck

    Check in

    You tell us what is actually wrong. Not the brief you were told to write — the real problem underneath it.

  2. 02Within a week

    Consultation

    We come back with a point of view and a number. If we think the thing you asked for is the wrong thing, we say so here.

  3. 03Two to six weeks

    Treatment

    We make it. You see work early and often, in the form it will actually exist in, not as a flat mock of it.

  4. 04Yours to keep

    Discharge

    Files, cutdowns, guidelines, whatever the thing needs to survive without us in the room.

05 — Previously seen

Client oneClient twoClient threeClient fourClient fiveClient sixClient oneClient twoClient threeClient fourClient fiveClient six
Add a real quote here. The shorter it is, the more people believe it.
NameTitle, Company
A second one, ideally about a result rather than how nice you were to work with.
NameTitle, Company

06 — Questions

Form 3-A

What you need to knowBefore you sit down

How do we start?

One call, half an hour, no deck. You describe the problem, we tell you whether we are the right people for it. If we are not, we will usually know who is.

What does it cost?

We quote a fixed number before anything starts, and that number is what you pay. No hourly billing and no surprise line items. Ask on the first call and you will get a range the same day.

How long does it take?

Most brand and campaign work runs two to six weeks from go. Film adds time for production and post. If you need it faster than that, say so early — sometimes it is possible, and it is a much better conversation at the start than halfway through.

Who actually does the work?

The person you talk to. There is no account layer, and nothing gets handed to someone junior once the pitch is over.

What if we do not like it?

You will have seen it long before it is finished. Work gets shown early and in the form it will really exist in, not as a flat mock of it, so nobody is surprised at the end. Revisions are built into the quote.

Do you work on retainer?

Yes, where it makes sense. Most people start with one project and decide after that.

Can you work alongside our in-house team?

Often, and happily. Plenty of the work is done next to an internal team rather than instead of one.

07 — Check in

Form 1-A

Please completeBefore you are seen

Opens your email client with the form filled in.